ERP, CRM & software for e-commerce & d2c
The short answer
webbox implements and migrates ERP and CRM on the platform that fits e-commerce & d2c businesses, engineers the custom software around it, and puts AI agents on the work nobody should be doing by hand. Storefronts and marketplaces wired to a single back office, with WhatsApp checkout, returns handling and reporting that reconciles channel revenue to what actually shipped.
How we help e-commerce & d2c teams
CRM
A CRM that fits your sales process, not the other way around.
We implement, migrate and automate CRM on whichever platform suits your motion. Pipeline stages built around the way you actually sell, lead capture from web, email and WhatsApp, scoring and routing that means reps work the right deals, and reporting leadership trusts because it comes out of the system rather than a spreadsheet.
Explore →SaaS Products
Turn domain expertise into a product people can buy.
We build SaaS products end to end. Tenancy and data isolation decided at the schema stage rather than retrofitted, subscription billing and entitlements wired in from the first release, an API other people can integrate against, and the security and compliance groundwork your first enterprise customer's procurement team will ask for.
Explore →AI Agents
Scoped, governed AI that does one job end to end.
We build scoped AI agents and automations that complete a real job on top of the systems you already run. Each one is pointed at a single painful, measurable workflow, wired to your ERP, CRM and tools, given guardrails and a human in the loop where mistakes are expensive, and measured against an eval set built from your own cases.
Explore →Custom Software
For the part of your business no product fits.
When a packaged product genuinely will not fit, we build it. Web applications and dashboards, B2B and self-service portals, storefronts, and the internal tools that currently live in a spreadsheet somebody guards. Typed end to end, designed and engineered together, and shipped in two-week cycles you can see.
Explore →Data & Analytics
One set of numbers everyone agrees on.
We build the reporting layer over the systems you already run. Pipelines out of ERP, CRM, commerce and product databases into a warehouse, metric definitions agreed once and applied everywhere, and dashboards in Power BI, Metabase or embedded in your own product. The point is that the number means the same thing in every meeting.
Explore →Integrations
Make the systems you already pay for talk to each other.
We connect ERP, CRM, storefronts, marketplaces, payment gateways, logistics and the rest of your SaaS so data flows once and stays correct. Where no off-the-shelf connector exists we build the middleware, with retries, idempotency and a reconciliation report, and we can expose the same systems to AI agents through MCP.
Explore →Building something in e-commerce & d2c?
Tell us the problem. We'll come back with a plan, a price, and who'd actually build it.
- Free scoping call
- Reply within 1 business day
- No lock-in